Postcards from the Bleeding Edge
Tuesday, July 12, 2005

  Empirical evidence against outsourcing

A cry for competent tech support:
    Hey, out-of-touch-with-middle-class-America Board members and C-level execs: Just because it is cheaper does not mean you are getting the same thing. Just like you can tell the difference between Krug and Dom Perignon; those of us buying your products can tell if the support person has been trained to do their job or not. How is it those of us out here can see it, but you get the golden parachute?
 
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David Täht writes about politics, space, copyright, the internet, audio software, operating systems and surfing.


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