Postcards from the Bleeding Edge
Saturday, January 29, 2005

  Distributing order takers in time and space

I disgustedly notice that I've had a lot of brands in my blogs lately. But:

McDonalds is using voip to distribute order taking out of the restaurant into a call center. Brilliant, so I thought - now someone can work as a burger flipper - from home (cool!)... or overseas (far less cool). Programmers in China and Bulgaria make less than a senior burger flipper does in the US. As pleased as I was originally with this innovative use of voip technology - I wonder what a burger flipper earns in these countries?

What the hell is a modern day American teenager to do when his/her job, too - is outsourced? What happens when this sort of outsourcing is critical to the day to day functioning basic services like fast food?
    Fast food riot, circa 2020: Multiple riots took place throughout the southern U.S. today when several major fast food restaurant chains suffered an internet outage, disabling order taking and resulted in hour-long delays in the delivery of "fast" food. Available local cooking staff were unable to compensate as none had been trained on the complex order taking functions, and few spoke English. Workers at many of the remaining American institutions, notably the few still working in the legal and garbage collecting professions, were late to work this morning after fighting through angry crowds at the drive thrus.

    In other news, deaths due to heart disease and obesity took a small spike downwards today.
 
Comments:
Just checking out blogs for ideas to add to my site about voip network and other voip stuff. (I know its a boring subject) I liked your site
 
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